Do you ship worldwide?
Yes, we ship to 50+ countries worldwide. Shipping costs vary by destination and order size.
Product & Quality
Are your sensors OEM quality?
Yes. Our factory is IATF16949 certified. Every sensor undergoes rigorous testing for gas sensitivity, temperature stability, and vibration resistance before shipment.
What is your warranty policy?
We offer a 1-year warranty on all products. If a sensor fails under normal use within the warranty period, we will replace it free of charge. See our Return Policy for details.
How do I know which NOx sensor fits my vehicle?
Use our NOx Sensor catalog to find sensors by vehicle make. You can also contact us with your OEM part number and we will cross-reference it for you.
Technical Support
Do you provide installation guidance?
We provide product datasheets and basic installation guidelines. For specific vehicle applications, our engineering team can provide technical support.
How can I contact technical support?
Email: [email protected]
WhatsApp: +86 13761571029
USA Phone: +1 (754) 273-8831
Still Have Questions?
Our team is here to help. Contact us and we will respond within 24 hours.
Frequently Asked Questions
Ordering & Pricing
How do I place an order?
Browse our product catalog, select the items you need, and click “Request Quote” or contact us via WhatsApp (+86 13761571029). We will send you a detailed quotation within 24 hours.
What is the minimum order quantity (MOQ)?
For most NOx sensors, our MOQ is 1 piece for sample orders. Bulk pricing is available for orders of 50+ units.
Do you offer OEM/ODM services?
Yes! We provide custom branding, packaging, and labeling services. Contact us for details on OEM/ODM minimum requirements.
Payment
What payment methods do you accept?
We accept T/T (Bank Transfer), Western Union, PayPal, and for established customers, L/C (Letter of Credit).
Do I need to pay VAT or import duty?
Import duties and taxes are determined by your country’s customs authority. We provide all necessary documentation. See our detailed guide: Need I Pay VAT or Duty?
Shipping & Delivery
How long does shipping take?
Express shipping (DHL/FedEx/UPS) takes 3-10 business days. Sea freight takes 20-35 days. See our Shipping Policy for details.
Do you ship worldwide?
Yes, we ship to 50+ countries worldwide. Shipping costs vary by destination and order size.
Product & Quality
Are your sensors OEM quality?
Yes. Our factory is IATF16949 certified. Every sensor undergoes rigorous testing for gas sensitivity, temperature stability, and vibration resistance before shipment.
What is your warranty policy?
We offer a 1-year warranty on all products. If a sensor fails under normal use within the warranty period, we will replace it free of charge. See our Return Policy for details.
How do I know which NOx sensor fits my vehicle?
Use our NOx Sensor catalog to find sensors by vehicle make. You can also contact us with your OEM part number and we will cross-reference it for you.
Technical Support
Do you provide installation guidance?
We provide product datasheets and basic installation guidelines. For specific vehicle applications, our engineering team can provide technical support.
How can I contact technical support?
Email: [email protected]
WhatsApp: +86 13761571029
USA Phone: +1 (754) 273-8831
Still Have Questions?
Our team is here to help. Contact us and we will respond within 24 hours.