Shipping Policy
At SHR Autoparts, we ship worldwide from our facility in Ruian, Zhejiang, China. Below are our shipping terms and policies.
Shipping Methods
We partner with leading international carriers to ensure fast, reliable delivery:
- DHL Express — 3-7 business days (recommended for urgent orders)
- FedEx International — 5-8 business days
- UPS Worldwide — 5-10 business days
- Sea Freight — 20-35 days (recommended for bulk orders over 500 units)
- Air Freight — 7-15 days (cost-effective for medium volume)
Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons, processing may take up to 5 business days.
Shipping Costs
Shipping costs depend on:
- Destination country/region
- Order weight and dimensions
- Selected shipping method
- Order quantity (bulk discounts available)
Shipping quotes are provided with every quotation. Contact us for an exact shipping estimate.
Customs & Import Duties
International shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the buyer. We provide all necessary commercial invoices and documentation for customs clearance.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can also track your order on our rastreo de envío page.
Damaged or Lost Shipments
If your order arrives damaged or is lost during transit, please contact us within 48 hours of the expected delivery date. We will work with the carrier to resolve the issue and arrange a replacement shipment if necessary.
Questions?
For shipping inquiries, contact us at [email protected] or via WhatsApp.
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